Hairhouse Warehouse The

Customer Reviews about Hairhouse Warehouse The:

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  A year on and Im still growing my hair back! (its down to my ears now).
  When I started going there I had long (waist length), healthy curly hair and just went in to get foils done occasionally. Despite almost always walking out of there looking like a stripy tiger I kept going because I felt bad cancelling the appointments. Then one day the hairdresser suggested a perm treatment to "relax" the curls (after I enquired about Keratin treatments which I later found out they didnt actually offer which is why they talked me into a perm). I asked about the possible damage and was told not to worry, that it was very mild and wouldnt really hurt my hair - I stupidly agreed to it. After that my hair was fragile but was still hanging in there. It looked awful though - it was a disgusting, dry, frizzy mess, not the soft waves Id been told Id have. At my next appointment I mentioned (very nicely) that Id been disappointed with the results. I was given a bit of fake sympathy and some extra conditioner when they washed my hair. The next time I went in I mentioned it again and also asked that they be gentle with my hair due to the damage. The hairdresser said that instead of blow drying my hair she would use the straightening iron as this would do less damage. Boy was she wrong! I could feel the iron sticking to my hair and asked a few times if shed used a heat protectant as I didnt see her put anything in my hair. She said she did but I think she forgot and didnt want to admit it so she kept going. When I started to smell burning hair though, I asked her to stop and she just said "Its ok, Im nearly finished"... My hair was falling out on the counter as I was paying her. Within a week or two almost all my hair fell out, some patches were 1cm short others were perhaps 10cm long - not a good look. When I called to tell them about this the manager wouldnt even take the call, they wouldnt refund the cost of my last appointment let alone compensate me for the loss of my hair and didnt even offer an apology other than "Im sorry you feel that way", personally Id have preferred "Im sorry we did that to you". Even a free wig would have been something, considering...
  The fact that its a year later and Im still upset enough to write this review should be enough of a warning to you to avoid this salon at all costs!!! Please dont let these people near your hair! Yeah, its only hair and it does grow back.... but itll take years...
  By Mark_X, August 26, 2020

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About Hairhouse Warehouse The in Wantirna South

Our company Hairhouse Warehouse The is located in the city of Wantirna South, region Victoria. The legal address of the company Burwood Hwy, Shop 1052/425. The scope of our company Beauty & Personal Care Services, Hairdressers & Hairstylists. For more information, call (03) 9887 4783



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